In most offices, a printer is an essential office supply item that ensures your workflow can continue without interruptions. However, we all know the frustration of dealing with a paper jam. The best way to avoid paper jams is to know what usually causes them and how to troubleshoot when they happen.
Our team at Hallmark Copier Co. has put together a list of the common causes of paper jams to help you relieve your office supply woes.
Low-Quality Paper
One of the top culprits is using low-quality paper. Using low-quality or damaged paper can lead to misfeeds, causing sheets to stick together or get caught in the printer’s mechanism. Ensure you use high-quality paper appropriate to your printer’s specifications, and store it in a cool, dry place so it doesn’t get warm and warp.
Dirty Rollers
Printer rollers play a crucial role in the paper-feeding process. Over time, they can accumulate dust, debris, and even ink residue, diminishing their effectiveness. To prevent the rollers from misfeeding the paper, regularly clean them with a lint-free cloth and mild cleaning solution. Keeping them clean will allow the rollers to maintain traction and feed the paper correctly.
Overloaded Paper Tray
Another common cause of jams is overloading the paper tray. The paper can get stuck if you exceed the recommended capacity because the printer will struggle to accommodate the extra sheets. Always adhere to the manufacturer’s guidelines regarding paper capacity to avoid this issue.
Misaligned Paper Guides
Misaligned or damaged paper guides can cause paper jams by allowing sheets to veer off course. Ensure that the guides are correctly aligned with the paper and that there are no visible signs of damage. Additionally, inspect the printer for torn scraps of paper from previous jams, as these remnants obstruct the paper path.
Troubleshooting Tips
When faced with a paper jam, resist the urge to yank the paper out forcefully, as this can damage internal components. Instead, follow the printer’s manual instructions for safely removing jammed paper. Open the printer carefully, check for any obstructions, and gently pull the paper in the direction it feeds.
Office Supply and Printer Repair | Hallmark Copier Co.
Hallmark Copier Co. is here for all your printer and office supply needs. If you encounter a printer jam or other problem you can’t resolve yourself, our team will assist you with repairs. Buying or leasing a new printer? We’ve got you covered there, too.
